Privacy Policy
This Privacy Policy ("Policy") is provided by Vurtech Technologies Ltd, a registered company in the United Kingdom ("Company"). This Policy outlines the collection, use, and protection of personal information when you ("User") access and utilize the web application provided by the Company (the "Service"). This Policy is effective as of 2024-01-15.
1. Information Collected
1.1 Personal Information
We may collect personal information that you provide directly, such as your name, email address, and payment information when using the Service. This information is necessary for the provision of our services.
1.2 Usage Data
We may collect information about how you interact with the Service, including log data, device information, and IP addresses. This data helps us improve the functionality and security of the Service.
2. Use of Information
2.1 Service Provision
To provide, maintain, and improve the functionality of the Service.
2.2 Communication
To communicate with you, respond to inquiries, and provide customer support.
2.3 Payments
To process payments and prevent fraudulent activities. We use a third-party payment processor, Stripe, and your payment information is subject to Stripe's terms and conditions and privacy policy.
2.4 Analytics
To make improvements to our service, we use the following third-party analytics services:
- Google Analytics for Firebase:
- Amplitude:
- Mixpanel:
- Segment:
2.5 Marketing and Communication
To personalize and improve our marketing efforts. We may use third-party marketing services, including:
- Customer.io:
- Facebook:
3. Sharing of Information
We do not sell or rent your personal information to third parties. We engage third-party companies and individuals for the following purposes:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
Users should be aware that these third parties have access to their Personal Information solely to perform tasks on our behalf. They are obligated not to disclose or use the information for any other purpose.
4. Security
Your privacy and security are important to us. While we do our best to protect your information, it's essential to understand that online services come with inherent risks. By using our services, you accept these risks.
We use various security measures, including encryption and access control. We recommend users take precautions like using strong passwords and keeping confidential information safe.
We use various security measures, including encryption and access control. We recommend users take precautions like using strong passwords and keeping confidential information safe.
5. Cookies and Tracking Technologies
The Service may use cookies and similar tracking technologies to enhance user experience. By using the Service, you consent to the use of these technologies.
6. User Choices
6.1 Access and Update
Users can access and update their personal information by logging into their account and making the necessary changes.
6.2 Communication Preferences
We value your communication preferences. As part of our commitment to transparency, we want to clarify that we do not send promotional emails. Our communications are limited to essential emails related to account activity and important service updates. Users can manage their communication preferences, including opting out of promotional emails, by following the instructions provided in the communication.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of any changes by posting the updated Policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@rkbt.ai.